Return and Exchange

Exchange & Return Policy

We want you to be completely satisfied with your purchase. If you receive an incorrect, damaged, or unsuitable item, you may request an exchange within 48 hours of receiving your parcel.

Exchange Conditions

•⁠  ⁠Exchange requests must be made within 48 hours of delivery.
•⁠  ⁠The customer must provide the order slip/invoice along with a clear picture of the product.
•⁠  ⁠The product must be returned in its original condition, unused and with its original packaging, tags, and accessories where applicable.
•⁠  ⁠Items that have been used, washed, damaged, or altered may not be eligible for exchange.

Exchange Method

1.⁠ ⁠Contact us within 48 hours of receiving your order and provide your order slip and a clear picture of the product.
2.⁠ ⁠After confirmation from our team, send the parcel to the return address provided by us.
3.⁠ ⁠The customer will be responsible for the delivery/courier charges for sending the parcel back to us.
4.⁠ ⁠Once we receive and inspect the returned parcel, we will dispatch the replacement product.
5.⁠ ⁠There will be no delivery charges on the replacement parcel. We will cover the delivery charges for sending the exchanged product to you.

Important Note

We recommend using a reliable courier service and keeping your courier receipt or tracking information until your exchange has been completed.

Please note: Exchanges are subject to product availability. If the requested replacement is unavailable, our customer support team will contact you regarding the available options.

Thank you for shopping with us!